Before you come
Bring an ID, any old test results or medicine papers, and a phone number. You pay by cash, MTN MoMo or Airtel Money. You do not need to book. We are open every day from 08:00 to 21:00.
What to bring
- An ID or any identification.
- Any old test results or medicine papers.
- A phone number we can reach you on.
How to pay
- Cash
- MTN MoMo
- Airtel Money
You pay at the clinic. We do not take insurance.
Ask at the front desk or on WhatsApp what a test or medicine costs.
Your first visit
Every visit works the same way. Here it is, step by step.
At the front desk
Tell the front desk you are here. You do not need to book.
The nurse checks you
The nurse checks your blood pressure, temperature, pulse and weight.
The doctor sees you
The doctor comes to your room, listens, examines you and explains.
A test, if you need one
If you need a test, it is done here in our lab, and you get the result the same day.
Your medicines, then home
You get your medicines from the dispensary and we explain each one. You go home with a printed note of your visit. We phone you 2 to 5 days later to ask how you are.
Good to know
Children
A parent or guardian comes with the child. The nurse checks the child, then the doctor sees you both.
Pregnancy
The midwife sees you for pregnancy checks. Pregnancy scans are done here. You can give birth here, in the room for mothers and babies (the maternity room), with a midwife.
Staying at the clinic
Some people stay a short time so the nurse and doctor can keep watching them. You go home with a printed note of your visit.
Results
Most test results are ready the same day. If you have a question about a result after you leave, message us on WhatsApp or call.
We call you after your visit
We phone you 2 to 5 days after your visit to ask how you are. If you need to be seen again, we can book a time for the nurse to check you. Call us if anything changes before then.
If we cannot treat you here
If you need care we do not do here, the doctor sends you to a hospital.
More answers are on the questions page. For anything else, ask at the front desk or on WhatsApp.
Need help? Call us or send a WhatsApp message.
We answer every day from 08:00 to 21:00. You can also just come in.